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Specialized is a global company serving riders across the world. As such, different policies, procedures, and laws may apply depending on your country of residence. If you are not automatically redirected to the appropriate website for your region, you can manually set your region and language at the top of our page. For contact information in your market, please click the following link:
Unfortunately, we do not offer a Military Discount at this time.
We are always stoked to get to know riders who are as passionate about Specialized as we are. Your local retailer is the best resource if you are interested in getting support. You can also regularly check our social media channels for any ambassador or sponsorship opportunities.
Being a sponsored athlete is a privilege and responsibility. It is not for everyone, and unfortunately, sponsorships cannot be offered to all that request it. You should only contact your local retailer if you are serious about promoting and being an ambassador for the brand.
Make sure you are logged into your region on our website and then use the “Find a Retailer” link located at the top of the page. There, you will find contact information for your nearest local retailer.
Our international headquarters is located at:
Specialized Bicycle Components
15130 Concord Circle
Morgan Hill, California 95037
U.S.A.
Office: (408) 779-6229
Rider Care: (877) 808-8154
For contact information in other markets, please click the following link:
The best way to get to know us is to ride one of our bikes! You can do so at one of our Specialized Demo Centers or mobile test demos.
Click here for more information. You can also check with your local retailer.
You can change your account information by selecting Login/Register. Enter your email address and password to view your account information. From there, you can update your email address, name, password, billing/shipping information, and your preferred riding style.
Registration will help us provide you with better service. We can keep you updated regarding important information that applies to your bike or riding style. Warranty inquiries will also become more efficient. Having your bike registered may further help if your bike gets stolen.
In case of Roval wheels and components, make sure you register them in order to receive additional benefits. Head over to
Either click on Bike Registration” or “Roval Registration” at the bottom our website or access the
registration form directly. Follow the directions as prompted. You will need the serial number to register. For bikes, the serial number is located on a sticker on the underside of your toptube and/or downtube as well as on the underside of your bike, underneath the bottom bracket. Specialized serial numbers typically start with the prefix “WSBC,” “WUD,” “STT,” or “STE.”
Not all products are available for purchase directly from us. This is especially true for service parts. You should check with your local retailer for any service needs or need for parts. You can also contact our Customer Service Department at (877) 808-8154 or
The best way to find the right size bike is to demo one. Size choices can be very subjective. As a general guideline, you can refer to the “Size Chart” on our product page.
Helmets are generally not repairable and need to be replaced. If you damaged your helmet in a crash, you can visit your local retailer or check out our warranty page to see whether there is any (discounted) assisted replacement purchase program available.
For more information, see our